United Airlines sucks...period

Warning: Long Post*





well, I flew on UNITED AIRLINES from SIN to montreal...and boy was it disastrous....some more cost me about SGD 3000 plus lor for return ticket..somemore service so bad





The reasons why I chose United:





1. Cheap lor...(Main Reason) cheapest among all the airlines





2.Coz I booked quite late...all the airlines are mostly fully booked...it's my fault really, being indecisive and a late minute person..i wouldnt have mind paying a bit more for other airlines, but there werent many seats left for the date i wanna fly off...





3. I was desperate oredi...kinda





Well, it all started off like this... I was scheduled to fly on the 22nd of august morning to Montreal via HK and chicago...so it's SIN- HK- Chicago_montreal.....7 hours before my scheduled flight, I thought better check in online, just in case i wake up late and reach airport late...and u know what i saw??








Scene 1:


Flight UA896


Flight status: Canceled


Reason: -





and i got a big shock lor..eyes almost popped out,,flight canceled? how come nobody inform me one? somemore flight canceled so late no need to give reason one ah? damn terrible lor...


then i quickly ran and knocked on my 2nd bro's door, he didnt answer lor...sleep like pig...then i iknocked on my big bro's door...luckily he and a-so not yet sleep....called UNited's US reservation, coz it was 12 plus at night oredi, singapore office close....took about an hour before i was given another flight....so now it's SIN-Narita- CHicago- Montreal...coz HK got typhoon lar...





Everything was ok after that....flew to narita, reach on time...BUT when i was about to board the next flight to chicago,





Scene 2:


United gate has like really poor service...i wouldnt say poor lar, coz no one knew where the queue was to get into the plane...it was just one big mess...no annoucement or signs were put up to let ppl know where to queue or what to do next...at first i saw a queue, apparently it is for ppl to buy the plane tickets...then when finally the boarding gate was open, united has this policy of letting the economy class passengers to go in according to their row number starting from 1 to 2 ...etc....then i looked at my ticket, row 41....that means i need to wait quite long lar...the ironic thing is when the sign showed row 1-3, however, so many ppl went through the gate...isnt it strange? waited a while before queueing to go in....


Damn stupid lor, introduce stupid policies but dont implement it properly...well, u cant expect much from UNITED..





Well, the nightmare really starts when i reach chicago...





Scene 3:





There was a super long queue at the US immigration...queued for like 2 hours, probably even longer....and i miss my connecting flight to montreal...so there i was, stranded at chicago airport at 6.30pm, without a single US dollar with me, no coins to make a phone call...no nothing...


so i queued up at the United Service Centre for like an hour(Inefficient service,as usual) and was given the last flight of the night to montreal...they gave me 1st class though, but it wasnt really becoz they were sorry or whatever, it was becoz there were no more flights in economy class for the day, and i was practically giving the officer the 'blackest' face i have...luckily i got onto the flight and reach montreal at 12 something in the morning





Scene 4:





Arrived at montreal airport....everything was fine,,,crossing the immigration was smooth...UNTIL i went to look for my luggage and realise my pretty purple luggage is not in sight at all....sucks lar.....waited at the conveyer belt for like 20 minutes, praying for a miracle that my bag will show up....after a while, after almost everybody also left oredi, i had to go to the UNITED airlines counter again to fill up the baggage claim form...stupid lor....damn slow, took me another half an hour...





well, that's really all about my flight to montreal...it wasnt pleasant at all....and I was actually travelling ALONE....but ok lar, i wasnt scared at all, scared for what? anyway in conclusion





1. United airline sucks, pls ppl, never sit united airlines....service bad, schedules all upside down...





2. shit lar, when i come back have to fly united again....really not looking forward to it...





3. Pls fly other airlines, can be SIA, MAS, Cathay, Emirates, whatever la...just dont fly UNITED airlines...





4. before this, i read reviews online saying that united losses luggages, bad service etc..at first i thought those ppl who complain are only those with bad experience with them looking for an avenue to complain...but now, i couldnt AGREE MORE...





well....anyway, my luiggage arrived....unpacked oredi...and reach manage to arrive here safely..





bye!